If your web hosting provider offers live chat support, you'll be able to speak with an agent in real-time and learn useful information or get an issue resolved timely. The key advantage of using chat instead of calling to talk with a live person is that you need only a computer with Internet access, which means that you will not pay any fees in case you are in another state or country. Furthermore, it'll be a lot easier to copy and paste information for example domains, usernames or error messages in other words details which are sometimes difficult to provide to the other party on the telephone. The live chat is also a much quicker approach to contact your hosting company's support crew compared to using a ticketing system. Last, but not least, in the event that some trouble requires some more time to be dealt with, you can do something else entirely while you wait for assistance on the live chat, which means that you won't lose time - something that's not possible when you are on the telephone.

Live Chat Support in Cloud Hosting

We provide a live chat assistance service for all of the Linux cloud hosting that we offer and we are able to help you with almost everything in real time. If you don't have an account with us yet, we'll give you more info about the packages so as to help you to get the most suitable package. In case you are a current customer, we can assist you with any billing or general issue and even with multiple common technical problems, such as an email address setup in a desktop email client. In case you cannot call us for whatever reason or you are in some country where we do not have a local phone number, our live chat is the best way to contact us. Certainly, some issues need longer time to analyze and test, so you will have to open a ticket to our technicians, still, we're able to save your time and assist you with lots of troubles on the chat.