Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution guarantee with all our Linux cloud hosting packages, which means that each support question you submit is going to be responded to in less than 1 hour maximum. Our support staff members are educated to very quickly sort out any situation and to present you with timely advice on any trouble that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily contact us 24x7x365 with any issue you’ve got regarding our offerings. We now have qualified professionals present continuously to provide help and support at any time when necessary. You could use the ticket system or drop an e–mail anytime, or pick–up the phone or use the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel offers a substantial know–how base that is built into all sections. In each area, you will find a Help control key that will load for you a selection of step–by–step online classes on how to use a certain function or perform a certain action. Additionally, we have crafted short training clips so you can get a better idea of the Control Panel’s interface.